AI for sales and support teams
Contacts and deals in a CRM, automatic answers to messages and comments, a website chatbot and calls turned into text — all in one account, for the whole team.
DeepFA for sales and support teams
A sales and support team spends much of its time on the same jobs: answering the same questions in DMs and on the site, recording contacts and following up deals, and writing emails and follow-up messages. DeepFA has a tool for each, and they work together.
The auto reply answers Instagram DMs and comments and messages on Telegram, WhatsApp, Bale and Rubika, and can turn everyone who writes in into a CRM contact. DeepFA’s Persian CRM, with the Jalali calendar and rials, keeps contacts, deals, tasks and invoices, and its AI assistant scores leads and writes follow-up messages. The website chatbot answers visitors from the information you give it, and hands the conversation to a person when needed.
Today’s customer expects an answer within minutes, on whichever channel they wrote. A team answering the same questions by hand every day gets worn out and loses the time to follow up the real prospects; and a lead that is not recorded and followed up is a sale lost.
In DeepFA the sales and support tools are connected: a message the auto reply answers can become a CRM contact straight away, the CRM assistant scores leads and writes follow-up messages, and sales calls and meetings are turned into text so nothing slips through.
AI tools for sales and support teams
The work that eats up the time of sales and support teams
And the tool that cuts each one short.
The same questions again and again
The auto reply and the website chatbot answer the common questions from your own information.
Leads that get lost
Everyone who writes in can become a CRM contact, with a deal opened for a request to buy.
Forgotten follow-ups
Tasks and follow-ups are kept in the CRM, and the AI assistant writes the follow-up message.
Meetings nobody writes down
The recording of a call or meeting is turned into text so its details are kept.
How sales and support teams work with DeepFA
A customer writes
On Instagram, a messenger or the website chatbot.
Answer and record
An automatic answer goes out and the sender becomes a CRM contact.
Deal and follow-up
A deal is opened for a request to buy, and the follow-up goes out with the assistant’s suggested message.
Invoice and payment
The invoice is issued and the payment recorded in the same CRM.
AI in sales and support: answer faster, lose less
Instant answers on every channel
DeepFA’s auto reply answers Instagram DMs and comments and messages on Telegram, WhatsApp, Bale and Rubika — with fixed answers you write yourself, or with an AI that answers from your business files. The website chatbot does the same for visitors to your site, and hands the conversation to a person when needed.
From a message to a deal in one path
With the auto reply connected to the CRM, everyone who writes in becomes a contact, with the message and its answer kept on their timeline. The CRM’s AI assistant scores how ready they are to buy and suggests the follow-up message, so the sales team spends its time on the leads worth pursuing.
Support that answers from your documents
A support agent often has to find the answer in a catalogue, a contract or a manual. With DeepFA’s file chat you ask the question and the answer comes from that document; and calls and meetings, turned into text by speech to text, become something you can search.
One credit for the whole team
Everyone uses the account’s shared credit; buying and invoices stay in one place.
Access and a monthly cap for each member
Decide which groups of tools each person can use and how much they may spend a month.
Team usage report
For any span of dates, see how much each member spent on which tool.
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Questions about AI for sales and support teams
DeepFA for other businesses
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