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Which Jobs Are at Risk from Artificial Intelligence?

August 13, 2024

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Artificial intelligence is one of the advanced technologies that uses intelligent devices and human knowledge to perform tasks such as natural language processing, solving complex problems, and pattern recognition. This technology has a profound impact on businesses, including major changes in the workforce. Moreover, AI has created unprecedented new job opportunities, significantly increasing business value. AI can analyze data and automatically perform repetitive tasks typically done by humans. As a result, employees can participate in creative activities instead of routine tasks, boosting organizational productivity.

History of Artificial Intelligence

In the 1950s, mathematicians and scientists recognized the basic concepts of AI. One pioneer, Alan Turing, argued from mathematical computation that machines could solve problems and make decisions like humans using existing information. At that time, computer systems were very rudimentary, limiting further progress in the field. However, in the 1960s and 1970s, AI saw significant advances: computers became more sophisticated, and greater data storage and processing capabilities emerged. Over time, machine learning algorithms improved and began to be applied to various problems. In the 1980s and 1990s, with increased investments and algorithmic tools, AI expanded and neural networks inspired by the human brain were developed. By the 2000s, these advances peaked and fields such as robotics, natural language processing, and computer vision made remarkable progress.

How AI Affects Jobs

AI has broadly influenced our lives to the extent that solving many problems without it seems difficult. This technology not only increases productivity and efficiency but can also improve customer satisfaction, create new products, and automate organizational processes. However, adopting AI also brings challenges, including high development and implementation costs. Like the Industrial Revolution, which caused sweeping changes in the job market, AI will similarly threaten certain jobs. But which jobs are most at risk?

High-Risk Occupations

1. Routine and Repetitive Tasks: Jobs involving repetitive tasks—such as data entry, telemarketing, and assembly-line work—are highly vulnerable to automation. Intelligent machines can perform these tasks more accurately and quickly, putting these positions at risk of replacement. However, this does not mean these jobs will disappear entirely; rather, significant changes in how they are performed will occur.
2. Cognitive-Based Roles: Occupations like legal assistants and financial analysts, which require processing large volumes of information, will also be impacted by AI. This technology can analyze data faster and more accurately to inform decision-making. Additionally, in fields like radiology, AI can provide more precise diagnoses and improve treatment workflows.
3. Customer Service: Customer service roles—especially in call centers and support desks—are at risk of being replaced by chatbots and intelligent bots. These systems can automatically respond to customer inquiries around the clock. As these technologies proliferate, the demand for human personnel in this area may decline.

Industries Affected by AI

1. Manufacturing: With the expansion of industrial automation, human roles in production processes have diminished. Intelligent machines can produce goods with greater precision and lower costs, potentially reducing the human workforce and increasing unemployment in some sectors.
2. Transportation: Self-driving cars and trucks have created a major shift in the transportation industry. These vehicles can operate without a human driver, endangering driving jobs. While humans may still be needed in specific situations, the near future may see a significant drop in demand for drivers.
3. Finance: In the financial sector, AI can perform complex analyses and assess risks with higher accuracy. This technology may affect some accounting roles and replace humans in certain tasks.

The Future of Work with AI

1. Skills Needed for the Future: In the AI era, learning new skills is essential. Creativity, critical thinking, and emotional intelligence remain uniquely human and cannot be fully replaced by machines. These will be highly valued in the future job market.
2. New Jobs: AI simultaneously creates new job opportunities. Roles such as robotic engineer, AI engineer, data analyst, and virtual shopping consultant have emerged with the development of this technology.
3. The Importance of Training and Upskilling: To thrive in future jobs, individuals must engage in continuous learning and skill enhancement. Educational programs and adapting to new market needs play a crucial role in this journey.

Conclusion

By combining human intelligence and smart machines, AI has brought fundamental changes to life and business. This technology threatens some jobs while creating new opportunities. To succeed in the future workplace, learning new skills and adapting to change will be essential. Just as electricity transformed our lives, AI will significantly impact both life and business.